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Billing and subscription

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Every plan includes every module. Plans differ on how many members the workspace can have, how much storage it gets, and how many records it can hold.

Subscription statusMeaning
TrialingOn a trial, if one is enabled for the plan.
ActivePaid and in good standing.
Past dueA payment failed and has not been resolved.
CancelledCancelled; access runs to the end of the paid period.
ExpiredThe paid period has ended.

Subscriptions are handled by Paddle, which acts as merchant of record. Card details are held by Paddle, not by Rizqo. Plans can be billed monthly or annually, and switched between the two.

Changing plan or billing cycle

  1. Go to Settings → Billing & Subscription.
  2. Toggle Monthly or Annual on the Plans card.
  3. On the plan you want, click Upgrade to move up (applied immediately), Schedule downgrade to move down (applied at your next renewal), or Switch to annual / Switch to monthly to change cycle on your current plan.

Cancelling

Click Cancel subscription and confirm with Cancel at period end. Access continues until the end of the paid period; a scheduled cancellation can be reversed with Resume subscription before then.

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